RR
Rozell R
1 reviews | Active since Jun 2023
08 Oct 2025, 18:34
Chemical/sour after taste
I always buy lancewood cheddar cheese, end of September I bought 4x 900g lancewood cheddar. Exp is 25-11-25. No promo - full price. We only opened 1 this weekend to grate and it had a funny chemical after taste. Opened the other one. Same thing.. Tonight I opened the other 2 blocks and same thing. All have same expiry date? What happened in production, is this a once off or must I change cheese brands? :-( over R600 for cheese and it's wasted. Not edible at all.
Helpful (0)
Replies (2)0
Replies (2)
Lancewood's replyOfficial
13 Oct 2025, 12:04Good day Rozell, we are truly sorry to hear that you've had an unpleasant experience with our Cheddar Cheese. We will be in touch soon. Warm regards, The LANCEWOOD Team.
Lancewood's reply13 Oct 2025, 12:04
Official
Good day Rozell, we are truly sorry to hear that you've had an unpleasant experience with our Cheddar Cheese. We will be in touch soon. Warm regards, The LANCEWOOD Team.
RR
Rozell R's updateReviewer Update
17 Oct 2025, 08:34We had 1 bad experience with the cheese, but your fast service made up for it 100%
I want to thank lancewood for addressing the issue and sorting it out. Happy customer. Will keep on supporting lancewood :-)
I want to thank lancewood for addressing the issue and sorting it out. Happy customer. Will keep on supporting lancewood :-)
RR
Rozell R's update17 Oct 2025, 08:34
Reviewer Update
We had 1 bad experience with the cheese, but your fast service made up for it 100%
I want to thank lancewood for addressing the issue and sorting it out. Happy customer. Will keep on supporting lancewood :-)
I want to thank lancewood for addressing the issue and sorting it out. Happy customer. Will keep on supporting lancewood :-)