Mr Moloto featured on Thobela FM Radio Station

Mr Moloto Good day I hope you are well.

I am writing to request your assistance regarding Mr Moloto, who was featured on Thobela FM radio station some time ago promoting services that assist families with loved ones struggling with substance abuse.

After seeing his details shared Thobela FM TikTok platform, I contacted him seeking help for my brother. Mr Moloto assured me that he could assist and requested immediate payment of R5,500 and R2,400, which my family paid in good faith. He promised that my brother would be collected within a day or two.

Unfortunately, more than a month has passed and no service has been provided. After numerous follow-ups, I requested a refund, which Mr Moloto agreed to process. However, despite repeated promises, no refund has been received.

I have made several attempts to contact him, but he has ignored my calls and messages and has now blocked my number. When I contacted him using another number, he again promised that his team would process the refund, but more than a week has passed without any payment being made, and that number has now also been blocked.

My family is encouraging me to open a ***** case, but before taking that step, I felt it would be appropriate to reach out to Thobela FM, as your platform introduced me to Mr Moloto's services and no one responded to my calls or email.

I would appreciate any assistance you can provide in contacting him or facilitating communication regarding the promised refund.

I can provide proof of payment, screenshots of our conversations, and any other supporting documentation should it be required.

Thank you for your time and consideration. I look forward to your response.