Refund...

I booked the wrong dates with LA Montagne in Durban, shortly after payment I realized my mistake, I called them immediately, this all happened in less then 1hr, I explained my dilemma and asked for assistance the other person assured me that the I will receive my refund. I have yet to receive an email from LA Montagne to acknowledge this, despite my many of times calling them, they now sending me from pillar to post, it's 2weeks later and no one from LA Montagne has yet to call or send me an email to update me.

I'm very disappointed and will make sure I write to everyone and anybody in the media to voice my disappointment and hope no one ever books with them...

I will continue to call them and remind them of my money I'm totally disgusted in the way they handling my matter and if they incompetency is revealed now, I can imagine the sort of treatment I would have received if I had gone there, utter disappointment.

Rate them 0 on customer service