La Montagne

La Montagne
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Business Performance (Rolling 12 months):    
2
Trustindex Rating
-100 NPS
Recommended: Unlikely
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30 reviews | Active since Jun 2011
22 Mar 2025 at 14:00

Room 611 is dangerous

I booked room 611 for 9 days through its private owner. The passage outside the unit was constantly flooded, water running through the light fittings. After many complaints to management we were moved to another room. To make matters worse in trying to keep the floor dry a window was removed allowing the kitchen extractor fan to send kitchen smell into the unit
Unhappy customer
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135 reviews | Active since Oct 2020
06 Mar 2025 at 10:08

Unprofessional service

Seems like la Montagne Ballito does not need business....been trying to make a booking for one person just a simple booking!! I was getting told that Mary are no longer working at LA Montagne Ballito that means NOBODY can help with a booking...SHOCKING.. MR BEKET CELL **********
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1 review | Active since Jan 2025
12 Jan 2025 at 21:42

Terrible experience

Stay away. We had a passport, Id and some cash ****** out of our room by the staff. They denied any involvement on their part. Absolutely awful to experience this on your holiday. Rather go and stay somewhere else.
Unhappy customer
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135 reviews | Active since Oct 2020
10 Jan 2025 at 09:22

La Montagne Ballito

**** midweek special- I called many times just false promises- MR FJ BEKET- CELL **********
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9 reviews | Active since Feb 2024
07 Jan 2025 at 16:52

Total disgust.

La Montagne, Balito. What a horrid experience! Paying 5 star price for 1 star service. The toilet flush was broken since checking in. It's our third day here and still broken. The TV had to be checked twice. The bathroom itself looks like a shipping container... Rust all over the ceiling. Clearly there is no maintenance. Please reconsider if wanting to book in.
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1 review | Active since Jan 2025
01 Jan 2025 at 16:11

I must be insane to have booked at La Montagne again!

I think I’m insane because I thought the hotel had changed from when we came last December but boy was I wrong. I think it got worse. Most of the people at reception are rude. I asked and was told I would get an early check in because I have two small kids but yet my room was only ready at 4pm, despite getting to the hotel at 11am. My aircon didn’t work, braai didn’t light, toilet didn’t flush properly and the drain in my ...
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22 reviews | Active since Jul 2022
02 Sep 2024 at 09:34

Black on black ******

Beautiful place horrible staff,from checking in till departure the staff there is not trained,had checking on the 16/08/2024. At reception when I was in the que Mtho served a white gentleman who came after me, Went to their bar the waiter Bongani was so negligent, brought the drinks late and the food way late whilst busy attending the Caucasian tables attentively,he gave us sauce bottles that were empty the meat was awful. ...
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1 review | Active since Mar 2009
31 Aug 2024 at 21:01

Horrible La Montagne in Ballito!

What a dreadful place! Filthy, poor service and downright shoddy. unbelievably loud, sad rock music over weekends from way past yesterday. Quite frankly by far the worst experience of my life! Stay away at all cost! Downright horrible. One would expect way better than dreadful yesteryear had been rock **** at a place in Ballito!
Unhappy customer
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1 review | Active since Aug 2024
19 Aug 2024 at 22:25

La Montagne - Ballito

I had a terrible experience at this hotel. The room we were given was filthy, with unkempt bedding, stained lampshades, and, most shockingly, a bathroom that hadn't been cleaned and had a used toilet. When we complained, the deputy GM was unhelpful and wouldn't let us speak to the GM. We requested a refund due to the unacceptable conditions, but were told to leave immediately and that the refund would take 10 days. This l...
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2 reviews | Active since Jun 2016
10 Aug 2024 at 17:53

La Montagne (Ballito) - BIG ****

La Montagne (Ballito) 10 August 2024 What a ****!!!!!! Disgusting, Pathetic, Ridiculous this is a BIG ****. False advertising. What you see on the pictures and the reality is two worlds apart. ****MMM!!!!!!!!!!!! 1. This is place doesn’t deserve to get even a 1 star 2. The place is dirty, reception is worse than public toilet 3. There is zero customer service 4. One lifts services the whole areas (customers and maintenance...
Unhappy customer
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11 reviews | Active since Jul 2011
11 Apr 2024 at 20:32

Gross

This ‘penthouse’ run by first resorts is the most disgusting accommodation I have ever been in… its SO bad dont bother staying here for any amount of money..
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