Black on black ******

Beautiful place horrible staff,from checking in till departure the staff there is not trained,had checking on the 16/08/2024. At reception when I was in the que Mtho served a white gentleman who came after me, Went to their bar the waiter Bongani was so negligent, brought the drinks late and the food way late whilst busy attending the Caucasian tables attentively,he gave us sauce bottles that were empty the meat was awful. Saturday morning was served by Nokulunga,there was 18 of us and 1 waitress,I don't think it was quite her fault as there were too many people,food and drinks were late she kept messing up the orders and food horrible.Asked for the manager didn't even hear the rest of my experience was given a lousy apology. Back at the room I called reception asked for a hair dryer lady that picked up said I must call house keeping,called housekeeping spoke to Noluthando (I had to keep phoning called 3 times for the hairdryer) but didn't get it. I had to go to reception and ask for it,Mtho called and I eventually got it. Id like to thank Blue who was so humble😊, respectful and helpful.He was the only one who made us feel human and showed etiquette on how patrons are treated. It was my third time being at the La Montague but the service keeps getting worse, especially the staff attending to white clients and ignoring black clients,im not sure sure if they are trained to serve white clients first and ignore black clients. I pay for my mom's time share and our family loved this establishment I was supposed to book there again for my birthday but we never want to be made to feel like that