Bad service at La Montagne (Ballito) - not your island in the sun

This was undoubtedly the worst service we ever received from any resort and we have been to many... We arrived at 15:00 as directed on our Confirmation Letter. The receptionist informed us that our room was clean but they still had to make the beds as they were waiting for linen. During the next 3 hours we went up to the room several times only to find that there was no activity going on. At 18:00 we informed reception that we will not entertain this any further - and we noticed 4 very unhappy other guests at reception complaining about the same. Housekeeping was called on again and they only then went and made the beds. We noticed dirt on top of the TV shelve, only 1 toilet roll, incomplete bed linen (decorative covers/cushions) and no towels. After numerous calls to both Housekeeping and Reception, we eventually received towels around 22:00 and we could take a shower.... :-( We requested our unit to be serviced every day. The first day nobody pitched. The second day the cleaner pitched around 15:00 after a number of enquiries/phone calls/visits to reception. The next day the cleaner came after 14:00 but by that time we didn't want to listen to more excuses and we decided to clean / make the bed ourselves. After I gave them a peace of my mind, the one cleaner (Nokhuthula) undertook to be there at 09:00 the next day - which for the next 4 days were miraculously done... The unit was not properly cleaned from the start (I took photos) - the veranda was never swept in all the time we were there, the extractor covered with old oil stains, the side of the table and kitchen counter dirty, the couch stained, the microwave surface full of finger marks, towels and sheets had stains on them, blue soap remains were visible on the stainless steel bathroom rack, etc etc. I felt uncomfortable with the level of hygiene / thoroughness when cleaning - and even personally removed an unsightly sticker from the fridge that was pulled off and left. What a pity this place was nicely refurbished, but not maintained. We only had one pot and one pan for cooking and the lid of the one glass casserole didn't fit or close properly. We regrettably felt as if we had to complain all the time and micro manage staff to get results - whilst we were supposed to relax and enjoy our holiday. Staff seemed unapproachable / unfriendly since they get shouted at / get all the flack. We, the guests, were frustrated out of our minds. La Montagne - you will NEVER EVER see us again...