1 reviews | Active since Jul 2021
Discovery is just *********** people's money, and not assisting they client. The worse medical aid when you are in need. I had opened discovery bank, thinking of moving my salary to it, that won't happend. I Wil just close it immediately
I had visited the surgeon for breast reduction as my breast are too big. They declined the procedure due to my BMI, fine. The only thing I need is to loose weight, I had asked what is the right BMI for me in order to do the surgery. They should be able to tell me at what range should I be weight for my height. They can't just say I need to loose weight. It should be a detail report to support a loyal client. Am told they are not allowed to tell me the expected weight, how does that assist they client. It means they don't want to assist they client to do the procedure as they withheld information to benefit the client. This is the worse medical aid ever. Discovery is just a status name that doesn't want to assist they client but rip them off every month. Am even regretting opening they discovery bank also.
Secondly, I had paid cash for my consultation to my surgeon, sent the receipt same day which was On a Monday. On Friday my claim was still not done. The next week when I called they told me that the code of claim should not be written where it was written. Bear in mind the claim code is in the receipt. They are very inconsiderate of they client. I would have understood if the claim code was not there on the invoice. I pay every month with no fail or skips payment but we need to suffer. Am now told they can not tell me what weight I should be for the surgery it's not allowed. How does that benefit me as a client, as they don't want to help the client.
