10 Years of Loyalty, 1 Day of Disappointment with LA Health Medical Aid

I’m extremely disappointed, as a 10-year client of LA Health Medical Aid. Despite my husband's consistent payments since joining, you've rejected my claim for a minor tissue breast axillary surgery. I find it unacceptable that you're denying me coverage for a one-day procedure. It seems like many insurance companies, including yours, prioritize profit over people. Every month, premiums are deducted, but when it's time to claim, excuses are made. I expect better service, especially after a decade of loyalty.