inadequate service provider and *********** staff

After numerous complaints to the agent of Kwikwap and no feedback,. i contacted head office who told me that my complaints has to go through my agent.<br> Complaints included:<br> -malfunction of website and emails<br> -inactive correspondence and feedback from agent as well as technician and head office consultant<br> -double payments going off on my billing account and no refund supp****<br> -only ever solution was to tell me it was my computers and that is probably a virus or a malfunction of my computers hardware<br> -after phoning and complaining website and emails miraculously are fixed<br> <br> I have given my 30day notice and my website and emails are turned off 3 weeks before the 30days are up.<br> Phoned head office to complain about website being turn off, although it is turned on again some functions remain to be blocked.<br> <br> Completely unacceptable customer service and NO FEEDBACK on queries given. <br> <br>