1 reviews | Active since Sept 2018
Urgent
Good day
I am very unhappy, I did buy a Pentair Kreepy Krauly 0.25KW pump and sand filter combo (product code P7001) from Makro Wonderboom and now it is leaking at the selector on the filter, I went there with a drawing of the "cart wheel" seal I need and they did not stock it so I asked the manager to contact you to order a seal and then was informed that you can not supply me with a seal, how can you sell products and not keep stock or can not supply replacement parts. I need feedback ASAP
Good morning Sir
Thank you for posting and apologies for the inconvenience cause. Someone at the store has given you information that is not correct. The mass stores do not keep after sales service parts. These parts are available from our accredited after sales service agents in all areas. I shall contact you via email shortly to discuss the matter further.
Regards
Customer Liaison
Good morning Sir
Thank you for posting and apologies for the inconvenience cause. Someone at the store has given you information that is not correct. The mass stores do not keep after sales service parts. These parts are available from our accredited after sales service agents in all areas. I shall contact you via email shortly to discuss the matter further.
Regards
Customer Liaison