Terrible service from Kreepy Krauly and sadly Makro also wouldn't help me.

I bought a Kreepy Krauly Bull Shark Pro from Makro Springfield Durban on 13th February 2026. For the last 2/3 months it has been giving me problems. My pool guy said to me that he thinks something is wrong with the footpad. On Monday the 28th September 2026 he told me he noticed a slight crack in the footpad. On the 8th October 2026 the kreepy was not moving at all. He came and found the footpad to be completely broken at 2 points out of the 4 on the pad. Kreepy Krauly "say" that they give you a 4 year warranty HOWEVER it is not for the footpad but for the PIPES. Please be careful when buying a Kreepy Krauly Bull Shark Pro because I will obviously be having to replacing the footpad every 6 months. Kreepy Krauly Head Office told me that I have to buy a new footpad. It will be cheaper to buy another brand of cleaner than to pay for a new footpad every 6 months. I haven't bought a pool cleaner part or anything in over 10 years. I wish I had bought a different brand that holds up to their warranty. I will obviously have to go and get a new one. R 1700.00 wasted. Makro should not advise customers to buy any Kreepy Krauly pool cleaner. Just a heads up out there 👌