1 reviews | Active since Apr 2013
receiving repaired goods in autrocious condition
The Pentair pump purchased from Makro in end of October was returned to Makro for repairs on the 30.01.2016 after the valve broke on the 05 December 2015<br> I returned the pump on the 30.01.21016 to Makro for repairs<br> <br> The pump was cleaned and washed put back in it's original packaging as I received it including all plastic sleeving in which the small part were packed<br> I waited 2months with a lot of lies that the pump is on its way only to receive it 13.02.16<br> The condition I received it was shocking<br> By Monday I want my money returned in full or a brand new pump else I will refer this matter to the social media with pictures and thereafter my lawyer<br> <br> I am sick of Corporate companies who challenge the integrity of the public and believes they can be pushed around as it please these companies<br> <br> For a professional company like Kreeply Krauly, their attitude stinks and have a seriously bad approach and attitude<br> To think you have the audacity to challenge my integrity and insult me with this kind of service, you have a surprise coming your way.
Please accept our apologies for the inconvenience and frustration caused by this occurrence. Pentair views this in a serious light and will ensure this mishap is thoroughly investigated and the necessary corrective action taken. We would like to reassure you that we manage our business according to the highest business, ethical and moral standards that apply to a public company. Please do not view this as a deliberate attempt to insult nor undermine your integrity.
We thank you for supporting Pentair and appreciate your feedback and criticism and assure you that this matter will be treated with the highest priority and resolved as soon as possible. I shall contact you shortly to discuss the matter.
Regards
Customer Liaison.
Please accept our apologies for the inconvenience and frustration caused by this occurrence. Pentair views this in a serious light and will ensure this mishap is thoroughly investigated and the necessary corrective action taken. We would like to reassure you that we manage our business according to the highest business, ethical and moral standards that apply to a public company. Please do not view this as a deliberate attempt to insult nor undermine your integrity.
We thank you for supporting Pentair and appreciate your feedback and criticism and assure you that this matter will be treated with the highest priority and resolved as soon as possible. I shall contact you shortly to discuss the matter.
Regards
Customer Liaison.