1 reviews | Active since Jan 2017

14 Mar 2017, 09:28

Pathetic

<p>I PURCHASED A KREEPY KRAULY PRO FROM TAKEALOT LESS THAN 3 YEARS AGO AT A CONSIDERABLE COST. I AM SO UPSET AT HOW THIS MACHINE LITERALLY DISINTERGRATED IN MY POOL, I HAVE A NORMAL CHLORINE POOL. I HAVE SENT NUMEROUS EMAILS TRYING TO GET ASSISTANCE BUT ABSOLUTELY NO SERVICE. THIS MACHINE LITERALLY DISOLVED. HOW CAN A COMPANY MAKE A MACHINE FOR A POOL WHERE IT DISOLVES? </p> <p> </p>

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Replies (5)
Kreepy Krauly
Kreepy Krauly's reply14 Mar 2017, 12:45
Official

Good day Wendy

Thank you for posting your review. It really saddens me to learn about the problem you are experiencing and take it seriously although i need to add that it is highly unlikely that a pool cleaner can disintegrate? Kreepy Krauly products have been produced from good high material for the past 40 years and that has not changed. Could you please take a picture of your pool cleaner and email it to me or alternatively hand it in to the closest agent which i shall refer you to when responding to Mr Robertson's email sent today.

Regards

Client Liaison

's update15 Mar 2017, 09:09
Reviewer Update

Please provide email address

Kreepy Krauly
Kreepy Krauly's reply15 Mar 2017, 10:15
Official

Eugenia.Erlinge****NTAIR.COM

Kreepy Krauly
Kreepy Krauly's reply15 Mar 2017, 10:17
Official

Eugenia . Erlinger @ PENTAIR . COM

Hi Wendy, apologies. Seems like part of email address has been blocked out. I have inserted spaces in between full stops and "@" sign

Kreepy Krauly
Kreepy Krauly's reply15 Mar 2017, 12:01
Official

Hello Wendy

I am not sure what the the review means. Kindly see details on correspondence

sent to Mr Robertson

Regards

Client Liaison