JS
Jan S

1 reviews | Active since Mar 2021

12 Mar 2021, 19:09

Kreepy Krauly Dominator gears failure

I bought the Dominator roughly 2 years ago and was actually very happy for most of the time. I saw towards the end of 2020 that it kept turning in circles. I opened it, and saw that the gears/shaft on the one side were worn out... I thought that it is disappointing that they wire out almost immediately after the warranty expires. I bought the repair kit at substantial cost and replaced the gears (middle January) and all was fine, only to notice this morning that the gears have worn out AGAIN, two months later!! Surely that must be a design flaw? I can't spend R1000 every 2 months for this!!! Also, I have to buy a full gear and wheel set only to replace 2 components... Would really appreciate answers!

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Replies (1)
Kreepy Krauly
Kreepy Krauly's reply16 Mar 2021, 15:27
Official
Good day Jan S
Thank you for posting.  We shall be contact you in due course to discuss the matter and hopefully  find a resolution

Customer Liaison.