1 reviews | Active since Jul 2015
KREEPY KRAULY 0.25KW Pump And Sand Filter Combo
SERIOUS DESIGN DEFECTS CAUTION!!! This product is NOT intended for use beyond 12 months. I love the idea of this combo (low power, excellent filtration capacity, neat package) and was excited that it comes from a reputable manufacturer BUT, THIS PRODUCT WILL FAIL WITHIN 15 MONTHS due to any or more of the following... 1. Timer PC board component D4 is not sized appropriately. FAILED shortly after warranty period. 2. Timer PC board cover flange cracked causing leaks and PC board FAILURE. 3. 4-way valve spindle yoke cannot maintain axial cartwheel seal pressure. FAILED after warranty period. Required significant repairs. 4. Pump cannot remain out of service for more than a month before mechanical seal becomes binded. This is most likely due to corrosion between the faces of the seal and requires disassembly to be freed. 5. NO spare parts are readily available for this product. 6. Filter/Valve clamp WILL relax over time and cause leakage, even with a new o-ring installed. 7. Moisture WILL enter the pressure guage and corrode internals causing FAILURE. This product was NOT tested for post warranty longevity before going to market.
Thank your for posting the review. i cannot comment on your findings but will forward the review to R&D. What I can say and do know is that we have sold many of the these unit country wide since 2014 for aboveground portable pools and is very popular.
Customer Liaison
Thank your for posting the review. i cannot comment on your findings but will forward the review to R&D. What I can say and do know is that we have sold many of the these unit country wide since 2014 for aboveground portable pools and is very popular.
Customer Liaison
See below reply
1. IF management listens to your R&D, THEN R&D are the reason for the poor performance of this product.
2. IF management does NOT listen to your R&D, THEN there is no reason to send it to R&D.
Regarding the fact that you have sold many of these units:
Popularity does not imply reliability. This product is NOT intended for permanent installation.
See below reply
1. IF management listens to your R&D, THEN R&D are the reason for the poor performance of this product.
2. IF management does NOT listen to your R&D, THEN there is no reason to send it to R&D.
Regarding the fact that you have sold many of these units:
Popularity does not imply reliability. This product is NOT intended for permanent installation.
