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conrad N

1 reviews | Active since Jan 2016

23 May 2016, 06:53

Kreepy has Crawling service

<p>Months have gone past after numerous requests to service my broken Kreepy Krauly Pro. I have been promised a visit on numerous occasions, just to be dissappointed with a no-show, without excuse. This after logging a call on their website, calling the person responsible for after sale service, and contacting the person in charge of the area I stay. If I was told that they can not help me, it would have been a different story, but commitments were made and just not followed through.</p>

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Replies (2)
Kreepy Krauly
Kreepy Krauly's reply23 May 2016, 09:24
Official

Hello

Please accept our apologies for the frustration and inconvenience caused. I would like to investigate the reason for the delay and hopefully resolve the matter as soon as possible. Please email your details to ***

Regards

Customer Liaison

Kreepy Krauly
Kreepy Krauly's reply23 May 2016, 18:36
Official

Good Evening once again. I have not had a response. Kindly send you details so that I can investigate and address the complaint.

I can also be contacted on the number *** or ***. this will enable us to address and resolve the problem speedily

Regards

Customer Liaison

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