GG
Graham G

1 reviews | Active since Apr 2018

11 Apr 2018, 09:20

Faulty Kreepy Krauly

I purchased a Kreepy Krauly "Pentair" last year from Makro, the one with wheels on the sides of the main unit. Three times I have taken it back for repair and asked for a refund and three times they have sent it back to Kreepy for repair. It has now gone wrong again, do I now have the right to demand a refund?

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Replies (1)
Kreepy Krauly
Kreepy Krauly's reply11 Apr 2018, 11:29
Official
Good day Graham Thank you for posting. Please accept our apologies for the inconvenience caused. I find it very disturbing to learn that you have experienced this problem repeatedly and shall be contacting you shortly to get more details from you and sincerely hope that the matter can be resolved as soon as possible. Thanking you in advance Customer Liaison