1 reviews | Active since Jan 2020
DOMINATOR
STAY AWAY FROM THE DOMINATOR! I am so frustrated with this expensive product - I bought a dominator from the POOL TEAM in Randburg in December 2017. It worked well for 13 months, then as you guessed the problems started. Like many complaints I have read it seems to be a common problem. If this machine comes with a 2 year warranty - WHAT DOES THE WARRANTY actually cover? - It is always the same excuse "WEAR AND TEAR
I replaced the gears etc at a cost of R700 and behold 7 months later have the same problem. I have been back to the POOL TEAM in Randburg numerous times without any joy - no solutions just frustrations. To make things worse I looked after a house in our suburb in December and you guessed it - they also had a dominator which was not working - same issue as mine and many other I have read about.
To replace the gears now is a staggering R859 - who can afford this every few months?
This is supposed to be a great product especially at a purchase price of R2500 or more but I have lost all faith in the Kreepy Crawly products now.
Thank you for posting and apologies for the delayed response. I understand the frustration and disappointment. Regrettably, I cannot comment on the agents behalf. May I suggest that the cleaner be sent directly to our service centre together with any repair documents receipts (etc) that you have for a thorough assessment.
Thanking you in advance.
Regards
Customer Liaison.
Thank you for posting and apologies for the delayed response. I understand the frustration and disappointment. Regrettably, I cannot comment on the agents behalf. May I suggest that the cleaner be sent directly to our service centre together with any repair documents receipts (etc) that you have for a thorough assessment.
Thanking you in advance.
Regards
Customer Liaison.
