J.
Jonty ..

1 reviews | Active since Dec 2010

25 Jul 2020, 18:08

Bull Shark Pro - spends half its time upside down..

Recently purchased a bull shark pro.. Sadly the unit has a major flaw... it spends most of its time upside down or n its side rather than doing the 1 job it was intended for... cleaning the pool.

On the positive, when it is upright and working, the unit is a speedy unit and cleans really well but sadly it spends more than 50% of its time the wrong way up..

Any advise on how this can be resolved or if its better to rather exchange for another unit / model

0
Replies (1)
Kreepy Krauly
Kreepy Krauly's reply30 Jul 2020, 16:37
Official
Good day Jonty
Thank you for posting and apologies for the delay and inconvenience.  it is quite unfortunate that you have been disappointed with the performance of cleaner which I can understand.  I dhal contact you shortly to discuss the matter and hopefully get it resolved

Regards
Customer Liaison