J.
Jonty ..
1 reviews | Active since Dec 2010
25 Jul 2020, 18:08
Bull Shark Pro - spends half its time upside down..
Recently purchased a bull shark pro.. Sadly the unit has a major flaw... it spends most of its time upside down or n its side rather than doing the 1 job it was intended for... cleaning the pool.
On the positive, when it is upright and working, the unit is a speedy unit and cleans really well but sadly it spends more than 50% of its time the wrong way up..
Any advise on how this can be resolved or if its better to rather exchange for another unit / model
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Replies (1)0
Replies (1)Kreepy Krauly's replyOfficial
30 Jul 2020, 16:37Good day Jonty
Thank you for posting and apologies for the delay and inconvenience. it is quite unfortunate that you have been disappointed with the performance of cleaner which I can understand. I dhal contact you shortly to discuss the matter and hopefully get it resolved
Regards
Customer Liaison
Thank you for posting and apologies for the delay and inconvenience. it is quite unfortunate that you have been disappointed with the performance of cleaner which I can understand. I dhal contact you shortly to discuss the matter and hopefully get it resolved
Regards
Customer Liaison
Kreepy Krauly's reply30 Jul 2020, 16:37
Official
Good day Jonty
Thank you for posting and apologies for the delay and inconvenience. it is quite unfortunate that you have been disappointed with the performance of cleaner which I can understand. I dhal contact you shortly to discuss the matter and hopefully get it resolved
Regards
Customer Liaison
Thank you for posting and apologies for the delay and inconvenience. it is quite unfortunate that you have been disappointed with the performance of cleaner which I can understand. I dhal contact you shortly to discuss the matter and hopefully get it resolved
Regards
Customer Liaison
