JT
Justin T
1 reviews | Active since Jan 2010
13 Jun 2021, 13:21
Avoid Kreepy Krauly
Purchased the Kreepy Krauly Pro from Builders Warehouse. This is the WORST pool cleaner I have ever owned. It gets stuck in every situation you can imagine. Tips and then stays tipped in one spot. Rides directly over leaves and does not suck them up. Sadley, I have wasted my money and will now need to look at buying a different auto cleaner. Hard to understand how this brand is still in business.
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Replies (3)
Kreepy Krauly's replyOfficial
15 Jun 2021, 11:01Good day Sir
Thank you for posting and apologies for the inconvenience caused. The Kreepy Krauly Pro is a very good and reliable unit with no negative comments at all. You may be experiencing a set-up related problem that I am able to resolve telephonically. I shall contact you shortly to assist and hopefully resolve the problem.
Regards
Customer Liaison.
Thank you for posting and apologies for the inconvenience caused. The Kreepy Krauly Pro is a very good and reliable unit with no negative comments at all. You may be experiencing a set-up related problem that I am able to resolve telephonically. I shall contact you shortly to assist and hopefully resolve the problem.
Regards
Customer Liaison.
Kreepy Krauly's reply15 Jun 2021, 11:01
Official
Good day Sir
Thank you for posting and apologies for the inconvenience caused. The Kreepy Krauly Pro is a very good and reliable unit with no negative comments at all. You may be experiencing a set-up related problem that I am able to resolve telephonically. I shall contact you shortly to assist and hopefully resolve the problem.
Regards
Customer Liaison.
Thank you for posting and apologies for the inconvenience caused. The Kreepy Krauly Pro is a very good and reliable unit with no negative comments at all. You may be experiencing a set-up related problem that I am able to resolve telephonically. I shall contact you shortly to assist and hopefully resolve the problem.
Regards
Customer Liaison.
JT
Justin T's updateReviewer Update
15 Jun 2021, 12:12As a qualified engineer I'm sure that I can read the instructions provided however poor they may be. The result is likely to be the same after a frustrating phone call. I previously had the dominator Pro which did not get stuck but has moving parts that wore out. I'd be happy to pay the difference and exchange the unit I have. My other alternative is to switch to Zodiac which I'm am informed works well.
JT
Justin T's update15 Jun 2021, 12:12
Reviewer Update
As a qualified engineer I'm sure that I can read the instructions provided however poor they may be. The result is likely to be the same after a frustrating phone call. I previously had the dominator Pro which did not get stuck but has moving parts that wore out. I'd be happy to pay the difference and exchange the unit I have. My other alternative is to switch to Zodiac which I'm am informed works well.
Kreepy Krauly's replyOfficial
17 Jun 2021, 11:07Good day Sir
Thank you once again. I have responded to your first review. the other issues you have can be addressed via email.
Please feel free to send any further correspondence to the following:
***
***
Regards
Customer Liaison
Thank you once again. I have responded to your first review. the other issues you have can be addressed via email.
Please feel free to send any further correspondence to the following:
***
***
Regards
Customer Liaison
Kreepy Krauly's reply17 Jun 2021, 11:07
Official
Good day Sir
Thank you once again. I have responded to your first review. the other issues you have can be addressed via email.
Please feel free to send any further correspondence to the following:
***
***
Regards
Customer Liaison
Thank you once again. I have responded to your first review. the other issues you have can be addressed via email.
Please feel free to send any further correspondence to the following:
***
***
Regards
Customer Liaison