********** website Koodoo

On 14 October 2026, we made an online purchase on what we believed to be the official Koodoo website, using our FNB credit card, for the amount of R10,074.35.

On 20 October 2026, we contacted Koodoo to enquire about the status of our order. We were informed that they had no record of our order and that their website had been cloned by **********. We therefore realised that we had unknowingly made our purchase through a ********** website. Koodoo also informed us that they have been receiving calls from other customers that also lost money on the ********** website. The only advise they could give is to phone our bank. They basically indicated that it was our one fault. The ********** website looks exactly the same as the Koodoo website, the only difference is that the ********** websites URL reads ***. I emailed Koodoo, after I realised this ********** website is still operational, what did they do from their side to prevent further costumers falling in the same pitfall, to date we still haven't received any response. We did report this to the SAPS under case number *** and also reported the matter on Cybercrimes. Hopefully this will prevent other people falling under the same **** seeing that Koodoo is not taking any action.