BS
Brucely S

1 reviews | Active since Sept 2019

09 Feb 2022, 17:30

Bad, misleading and dishonest KOODOO

Bad and misleading business practice from KOODOO online. I purchased a subscription code for Xbox Gamepass Ultimate, which KOODOO was suppose to send to me via email after receiving payment. There was no warning to the customer that KOODOO does not have stock. Only after paying and making enquiries about the whereabouts of the subscription code which was supposed to be sent via email, KOODOO told me they do not have stock and, they don't know when they will receive stock. This is very bad, dishonest and misleading practice. A customer should be notified before making an online payment that there is no stock of the product, so the customer can consider other vendors or, make a conscious decision whether the customer still want to continue with KOODOO.

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