Klipdraai

The reason for this report is not that the resort is a bad place to go to, but rather that they are taking money from people which was paid too much and not giving an option of a cash refund, only a "Credit" with an expiery date on which in these times people are not always in a position to go away. I got a "Credit" with them last year for R200.00 which according to them I should have used by 28 February 2021 which was not possible for me. They received money from me so how can they decide to give Credit with an expiry date on it, it was not a "Voucher"which can expire, cash does not expire which means they are ********ly taking money from people which surely can not be legal and can not be allowed either. We have booked through our club to go there for the Easter Weekend but now they claim that my Credit is no longer valid, I want everyone considering going to Klipdraai to be very careful and NEVER pay more than you have to as they are not trustworthy at all, that is IF you want to go to a resort where you can not trust the people managing the place. Gideon Voges