MS
Marilise S

1 reviews | Active since Feb 2023

01 Sept 2023, 13:24

Is this person even human?

Never even got to meet Finley at my (dis)appointment this morning 🙁

This morning I was running a few minutes late after I was over prepping for a potential new friend. I called to inform Michelle, as to be considerate. Getting a bit lost in the unfami**** area I phoned to ask for a pin. "I told you to use Waze" Okay, that's a bit rude I thought. Anyway... found the Haven.

On arrival, I was informed that Finley wasn't actually ready for adoption as he hadn't had all his necessary vaccinations (and I wasn't allowed to continue responsibility at my own vet). I feel Michelle could have informed me via text between Thursday afternoon at 17:00 and this morning - when I called - as I was driving from Parktown for the appointment. Nonetheless...

I asked if I could meet Finley and then do admin. "No". Cool, so I filled in the form. I didn't know the square meter size of the yard and neither the height of the walls. So I said: "I did make the video as you asked though" Just before showing the requested long video I made of our yard and house, I asked to please stand outside the reception room so as to not hear the barking of the dog closed up upstairs - hyperacusis is a real thing. Michelle suggested it would be better for me not to continue the adoption and so basically chased me away after the very unfriendly and hostile greeting/interaction because I assumed I was a 'client' and would like to feel considered in this adoption.

So dissapointed! I went back in to ask back my personal information I'd filled in on the form, but it wasn't given back to me.

This is the worst human interaction I've experienced in a very very long time! Actually, I feel quite traumatised.

I hope Finley is happy soon and out of his cage.

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