Pathetic Service from Kitchen of Oz

Sure, here's a rewritten version that conveys disappointment effectively:

---

I placed an order via the Uber App for collection at 12h45. At 13h15, I received a notification that my food was ready. However, upon arriving at the restaurant, I was told to wait another 5 minutes as it wasn’t actually ready. It’s now 13h40—well beyond those 5 minutes—and I’m still waiting. This experience has been incredibly frustrating. The lack of consideration for customers is disappointing, and it feels like service is the last priority. It’s clear the focus is purely on making money, not delivering even the most basic level of customer care.

The patrons are ignoring me repeatedly when i ask about the order.