Stay away: bad, bad service and customer communications

<p>This ISP provider has troubled us now for 4 years - and it is time to switch! Shocking customer service and above all very poor communication. Just one example of many experiences: recently they changed their email provider - no upfront communication and warning - you get always taken by surprise - endless issues since 14 days now - call centre not reachable - when you get somebody on the line, no ticket logging, nobody comes ever back to you, lots of failed promises, managers ducking and diving.</p>