II
ISGAK I

1 reviews | Active since Mar 2025

14 Mar 2025, 13:55

KINGSLEY TECHNOLOGIES SHOCKING SERVICE LEVELS

Despite repeated emails sent to the designated address to Kingsley for cancellation of my two mailboxes for Reo Pharmacy dating back to 15th and 18th November 2024 due to a shocking service level of non-responsiveness,and as a result finding a new service provider from Dec 2024,...Kingsley....now 4 months later responds with an account demand .

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Replies (1)
Kingsley Technologies
Kingsley Technologies's reply01 Apr 2025, 06:23
Official
Hi Isgak Ismail,

Thank you for highligting your query.
Kindly note that our Cancellation policy states the following:
 Cancellations Policy

The cancellation of a product or service is the Clients responsibility. Cancellations must be actioned via the client area:
https://my.kingsley.co.za/index.php?rp=/login

Email notice, fax and telephonic cancellations will not be accepted. Failure to cancel your services will result in your service or product being renewed ongoingly and remain active, therefore liable for payment. A minimum calendar months' notice is required for all services unless otherwise stated. Promotions carry additional Terms and early cancellation fees may be payable.

Kingsley Technologies (Pty) will not be responsible for incorrect cancellations sent via email, or be liable for any losses incurred. 

Please reach out to Kingsley to assist via:
Whatsapp: ***
Telephone: ***
Online Chat:  https://my.kingsley.co.za/index.php?rp=/login 

Best Regards,