IK
Ian K

1 reviews | Active since Feb 2016

10 Feb 2016, 10:02

Email system crashing 3 times in two weeks !

This is the third time in just over two weeks that we have not been able to send or receive emails utilising our Kingsley Technologies ISP email system. At times it takes them days to sort out the problem other times we are lucky and we are just down for a day at a time.<br> <br> Our company relies on emails in order to transact so they are costing us literally thousands of Rands in lost business every time we are unable to utilise the email system plus, our clients assume that it is us at fault not realising that we are not even receiving their emailed enquiries in the first place !! <br> <br> Kingsley never return the calls as the promise and sometimes they just do not even bother to answer the phone at all. There is also no notice posted on their web site explaining what is going on or how long the repair will possibly take.<br> <br> I strongly suggest that you look for an alternative ISP to Kingsley if you are considering them as your service provider. We have been with Kingsley for years but their service is SHOCKING and we are in the process of investigating alternative options.

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