Bad email responses

For the past 2 months we as a small company had to deal with bad email facilities which when a call was made to their CC, apologies was made and then either new details was given to us to made changes on Outlook or promises was made that our email will be up and running in no time. They don't even answer their phones to lock problems. When given our details and promises that we will be phoned back when services is reinstated, I still wait for that call/s<br> <br> Our small company cannot afford not to have access to mail facilities to run our business. For that reason we start looking at other ISP companies but really after supporting Kingsley for years now expect them to come to the party and explain or give some feedback to what is going on or just send some apology.