1 reviews | Active since Feb 2017

13 Feb 2017, 11:38

ABYSMAL SERVICE

<p>I run a business from home.</p> <p>Last Monday I opened my email only to have 881 emails download - every email received from 01/01/2017 was re-received.</p> <p>Kingsley would not answer their phone - a recording played saying they were in the process of "syncing" emails for better customer protection.</p> <p>Since then i have had problems with suddenly requiring passwords etc and when i did finally manage to get an actual person on the phone I was told they would sort it out and i must just keep trying my emails. When i pressed her for a call back she assued me that SHE would call me back because the "technicians were inundated" - that was Wednesday last week and i am still waiting for her call.</p> <p>This morning i cannot get my emails to go through - they keep being rejected as "server configuration error"</p> <p>Their phone has been ringing for 13 minutes 51 seconds now and still no answer.</p> <p> </p>

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