BJ
Bathulile J

1 reviews | Active since Mar 2020

12 May 2021, 07:37

Kingdom blue life

I very much dissapointed with this company. On the 18th of July 2021 I joined for my uncle. I paid all my premiums up until 24th of January 2021 then in February 2021 I didn't pay. On the 16th of March 2021 I whatsapped them I consultant - Thabisile) answered I told the consultant that last month I didn't pay then she said client is given 30 dayz to pay and 30 dayz for grace period and she or he never bothered his or herself to check the policy while the system is infront of him or her. I paid on the 24th of March 2021, April also and May to cover that February. Now on Monday my uncle passed away. When I whatsapped them last night I was told that the policy lapsed on the 18th of March 2021 while I whatsapped Thabisile on the 16th. I never received any notification about my policy that I lt will lapsed. The guy who answered mi told me that it's only have one month. On top of that they never sent any contract to mi so that I can see. I read it yesterday it saying the client is given 21 dayz to pay for arrears now the contract is saying something early and the consultant told mi that 30 dayz for payment and 30 dayz grace so I m confused now because I need to burry my uncle next week who was not working

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