Zero stars on the customer support

I cannot accurately review company policy because I never submit a claim. But I've been with King Price for around 5 years and decided to switch insurance on my car due to their annual premium increase on a vehicle that actually depreciates—I got called to confirm this and was offered a discount on my current premium because I've been a customer for a while; why not apply that discount automatically!!!

Also, instead of cancelling the policy when it was requested, I was then questioned on my decision to change—I took offense, btw. I know what I'm about and do not need a common insurance rep informing me to rethink what I have decided; I was required to share the new insurance policy details to the Kind Price insurance rep just to have it cancelled.