Zero Customer Service

It amazes me how these large companies put you on hold for 12 minutes, only to have the line drop and the call centre agent will NOT call you back. The chances of me getting through to the same person that was working on my follow-up (the third one this month) are minimal, but the chances of that agent calling me on my number and getting through to me, probably 99%, but they can't be bothered to make the effort. As mentioned, today was my THIRD follow up on an outstanding claim. I have yet to receive any useful feedback. Honestly, I would not recommend King Price Insurance to anyone. All I have done is chased after them for answers, that no one cares to provide.