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Dorothy B

1 reviews | Active since Nov 2018

26 Nov 2018, 17:03

Zero Customer Service

Disgraceful only been with them for 1 month no policy information supp****. Had to go to hell and gone for inspections only to be told when I lost my cool that I could have gone to any Glasfit branch. Insured 3 vehicles on the recommendation of GrootFM. Will be cancelling the insurance immediately. Gave them a chance but so many people can't be wrong. CUSTOMER SERVICE SUCKS !!!!

0
Replies (1)
King Price Insurance
King Price Insurance's reply26 Nov 2018, 17:20
Official
Hi Dorothy

We are really sad that you feel that way, please could you check the spam/junk folder on your gmail account as your documents where emailed to you three times on the following dates :  25/10/2018 ,  16/11/2018 and 26/11/2018. Our client care department will be in contact to discuss your concerns and the way forward.

Royal regards

The kings court