TM
Thabo M
1 reviews | Active since Oct 2018
13 Apr 2026, 13:39
You can do better
I am not happy with my current claim guys, my tablet was replaced but not the keyboard. Now I am left with a keyboard that is not compatible with my new tablet.
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King Price Insurance's replyOfficial
13 Apr 2026, 14:58Hi Thabo
Thank you for reaching out.
We’ve had a closer look at your policy, and unfortunately only the Tablet was specified as a portable possession. The keyboard wasn’t listed on the policy or covered as a portable possession, which means we’re unable to replace it as part of this claim. We completely understand how frustrating that must be, especially now that it’s not compatible with your new device.
If you’d like to add accessories like keyboards to your cover in the future, please let us know.
Claims will be in contact to discuss this further.
Thank you for reaching out.
We’ve had a closer look at your policy, and unfortunately only the Tablet was specified as a portable possession. The keyboard wasn’t listed on the policy or covered as a portable possession, which means we’re unable to replace it as part of this claim. We completely understand how frustrating that must be, especially now that it’s not compatible with your new device.
If you’d like to add accessories like keyboards to your cover in the future, please let us know.
Claims will be in contact to discuss this further.
King Price Insurance's reply13 Apr 2026, 14:58
Official
Hi Thabo
Thank you for reaching out.
We’ve had a closer look at your policy, and unfortunately only the Tablet was specified as a portable possession. The keyboard wasn’t listed on the policy or covered as a portable possession, which means we’re unable to replace it as part of this claim. We completely understand how frustrating that must be, especially now that it’s not compatible with your new device.
If you’d like to add accessories like keyboards to your cover in the future, please let us know.
Claims will be in contact to discuss this further.
Thank you for reaching out.
We’ve had a closer look at your policy, and unfortunately only the Tablet was specified as a portable possession. The keyboard wasn’t listed on the policy or covered as a portable possession, which means we’re unable to replace it as part of this claim. We completely understand how frustrating that must be, especially now that it’s not compatible with your new device.
If you’d like to add accessories like keyboards to your cover in the future, please let us know.
Claims will be in contact to discuss this further.