1 reviews | Active since Nov 2018
yea
Hi Hellopeter , My name is Nhlanhla Msimanga I was driving on the N17 road before carnival tollgate, I lost control and the car hit the barrier. The assessor phoned and he told the car is going to be a wright off and I asked him if everything is ok. And his respond was he does not see anything that might lead to them not to pay. So I asked him if the license disc and the tyres and he told me everything.
After few weeks the insurance guy asked for my bank statement to see if I didn’t buy alcohol. Then after few weeks they told me they went to tyre specialist to find out if the tyres didn’t course the accident.
The tyre specialist said it did Then they refused to pay
This was their story below
Cnr Garsfontein Road & Corobay Avenue, Waterkloof Glen X11, Pretoria, 0181 PO Box 284, Menlyn, 0063 T +***0 King Price Insurance Company Ltd FSP no. 43862 Reg no. *** VAT no. ***Executive Directors: G Galloway, RJP Finch, JH Huyser Non-Executive Directors: G Radley, LL van der Nest, NJ Viviers, PH Faure 23 November 2018 Dear Nhlanhla Policy no. KP*** Claim no. CKP***/3 Following a fair and comprehensive assessment, we????re notifying you that this claim has been rejected. The reason/s is/are (but may not be limited to): There is no cover if your car is not in a roadworthy condition King Price Policy Document reference: What????s NOT covered by the king You????re not covered for an unroadworthy car. There????s no cover when the car is involved in an accident and it doesn????t meet the roadworthy requirements, as stated by road traffic legislation in SA. Should you disagree with the outcome of this claim, you may challenge our decision in writing, within 9 months from the date of this email, and we offer you full and free access to our internal ombudsman to do so. Simply email *** with all the info, within the first 90 days of the 9-month period. If you don't formally object during this time, then you'll no longer have a legal right to challenge the outcome of this claim. For assistance from the ombudsman for short term insurance, refer to osti.co.za Should you have any queries, please feel free to give us a call or drop us an email. King Price ****** FSP no.
Please assist my number is *** /*** my brother Sipho
Should you dispute the outcome of your claim you are welcome to do so by emailing a detailed dispute to *** for further review of the matter.
Should you dispute the outcome of your claim you are welcome to do so by emailing a detailed dispute to *** for further review of the matter.
