LK
Lerato K
1 reviews | Active since Oct 2010
02 Jun 2015, 21:54
Wrong Policy Schedule Sent
I called in and got a quotation for R 935 comprehensive cover, I then receive two policy schedules with different amounts and even went far as being debited. I called in and still awaiting the guy that promised to call back. Poor service from King Price.
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King Price Insurance's replyOfficial
03 Jun 2015, 16:47Hello bkola,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately fix the problem.
Our client care department has been in contact with you and assisted you with fixing the premium and sending you the correct policy schedule.
Please accept our sincere apologies for any inconvenience that may have been caused.
Royal regards,
The king and his court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately fix the problem.
Our client care department has been in contact with you and assisted you with fixing the premium and sending you the correct policy schedule.
Please accept our sincere apologies for any inconvenience that may have been caused.
Royal regards,
The king and his court
King Price Insurance's reply03 Jun 2015, 16:47
Official
Hello bkola,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately fix the problem.
Our client care department has been in contact with you and assisted you with fixing the premium and sending you the correct policy schedule.
Please accept our sincere apologies for any inconvenience that may have been caused.
Royal regards,
The king and his court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately fix the problem.
Our client care department has been in contact with you and assisted you with fixing the premium and sending you the correct policy schedule.
Please accept our sincere apologies for any inconvenience that may have been caused.
Royal regards,
The king and his court