DM
Dakalo M
1 reviews | Active since Aug 2014
16 Mar 2015, 14:28
Wrong delebarate quote
I have a car insurance policy with King Price, I don't even have a month but i am already fed-up of their bad service, the time i made a quote i told them my husband is going to finance the car and i am going to be a regular driver and also pay the insurance, but when the confirmation letter is sent to me, no adjustment is made except money to be deducted from my account, \wrong quote"i called several times but still the same problem"
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King Price Insurance's replyOfficial
19 Mar 2015, 14:11Hello mulaudzidakalo,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We have been trying to get hold of you but to no avail, please could you email *** with an available time we can call you if that's okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We have been trying to get hold of you but to no avail, please could you email *** with an available time we can call you if that's okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
King Price Insurance's reply19 Mar 2015, 14:11
Official
Hello mulaudzidakalo,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We have been trying to get hold of you but to no avail, please could you email *** with an available time we can call you if that's okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We have been trying to get hold of you but to no avail, please could you email *** with an available time we can call you if that's okay, so that we can sort this out.
Please accept our sincere apologies in the meantime.
Royal regards,
The king and his court