WORST SERVICE EVER RECEIVED A *******!!

Taking out insurance with King Price was the worse decision by far I have ever made. Few weeks ago my son was driving the car and a 3rd party drove into him on the passenger side. We went to the police station we report the issue and a case were opened. I have reported the issue to King price insurance and advised them that I will be claiming from the 3rd part privately as they were the ones who has caused the accident. Today I got a call from King price from a very rude advisor I think her name is ayanda, and she was extremely rude and arrogant and advised me that my new installment now is R2800, I was shocked and told the agent to cancel the policy immediately. How can you want to charge me R2800 but my normal monthly insurance is R780. To make matters worse king price has already tried to debit the funds out of my bank account and I've had to reverse this and was charged bank fees! I don't understand how you can want to increase my installment when I didn't even claim, u didn't even pay me out anything! This is ****************! I have definitely spoken to my lawyers and will take matter further u can't just increase someone installment to more than double the amount!! You were so quick to cancel the policy but and do quick to increase the payment but when it comes to helping your customer you are far from a resolution. Please note that I never even claimed from you like I advised I will be claiming from the partys insurance who has caused the accident!! I will not be leaving this matter like this as you have decuted funds without my consent!! And I have had to incur further costs! I can't believe I am being treated like this after being a customer for over 5 years. I URGE YOU ALL NOT TO EVER TAKE INSURANCE WITH KING PRICE THEY ARE THE WORST AND WILL ROB YOU BLIND.