Worst service ever experienced

I wish there was a zero rating! That is what king Price and their staff deserve.

I had a home contents claim that occurred on 26 February 2021, I submitted the claim on 27 February 2021. I was not told that my claim falls out of cover due to a clause, however I was never even contact during this process by telephone because King Price insurance employee (Celeste) told me that she is not allowed to make calls. besides the claim being rejected today, which is almost 2weeks later, the service is terrible and no communication unless demanded.

I'm moving my full policy consisting of 2 vehicles, home contents, cellphone to another insurance with proper service and suggested anyone reading this do the same and not fall victim to this level of service.