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mohamed osman08

1 reviews | Active since Mar 2017

13 Mar 2017, 10:28

WORST SERVICE EVER

<p>i am insured with King price. {claim CK ********** /1} On the 4/02/17 my vehicle has been ****** an recovered a few hours later</p> <p>i am been given the run around by King price the car is apparently a write-off ,but nobody can give me a clue as to when will this matter will be resolved .I DONT EVER GET CALLED BY ANYBODY at the insurance</p> <p>i have to call ALWAYS for updates which i am always told it has to go for signing off from one department to the next ?????????i have no idea as to when will they settle the bank so that i can move on an buy another vehicle .If a vehicle can be repaired for R205K They KING PRICE rather opt. to write off vehicle an pay out R418K ....................? NOT SENSIBLE I was so desperate i even wanted to sign a discliamer so that i dont take a loss on my car, they refuse. Anyway i hope this exposure help an i get some closure. DONT EVER USE KING PRICE !!!! </p>

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Replies (1)
King Price Insurance
King Price Insurance's reply15 Mar 2017, 13:49
Official

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.

Our claims department has been in contact with you to discuss the outcome of the claim and the way forward. Thank you for your patience and understanding.

Royal regards

The kings court