EE
Elschen E

1 reviews | Active since Oct 2018

22 Sept 2021, 09:33

Worst service

Worst service!! Had a claim on the 30 Aug 2021, almost a month later and claim stil unfinalised. After sending emails to claims operator Cassius of proof of no gap cover I was contacted today just to be informed that emails was never saved and no comments where made. So almost a month later and we are still in fase one of my claim... proof of claim history and insurance. I had 3 claims from different insurances and this experience is by far the worst. Definitely cancelling my home contents as well

0
Replies (1)
King Price Insurance
King Price Insurance's reply29 Sept 2021, 14:03
Official
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second. 
 
We’ll call you shortly to give you a full update on your claim. 
 
Royal regards, 
 
The king and his court