SS
Santosh S

1 reviews | Active since Feb 2018

14 Jan 2019, 15:19

Worst Insurance in SA

King price insurance. I would like to advise everybody not to insure your house or car with king price insurance. Their service is terrible. When you call for assistance, they put you on hold for at least half an hour.I had a claim this year in September 2018 and now it is the end of November and my claim is yet to be sorted out. They are coming up with different types of excuses for reasons to not pay me out. Each time we have to phone and follow up on your own claim as they do not give you any updates on your claim. You have to get a hold of the assessor and ask him for feedback . If you call the assessor he doesn't pick up and the phone continually rings. I would like to recommend to anyone who reads this, to please do yourself a favour and not take any policy with King Price Insurance.Hi I did send Megan all the information, but why is it taking so long, it's going onto 4 months now. What kind of insurance people are you guys? You take people's money but the claim doesn't go through. Who keeps a receipt for over 8-9 months? You guys are finding all types of excuses for not having to pay me out. I don't know where your employees are from. How can your staff not help me. I had to get a short term ombudsman to help me fight my case. Up till today, my car is still damaged. So people out there, is this what you want to go through? They took my car to a 2nd hand auto electrician shop. There's different types of people driving your car and they put a 2nd hand switch into my car. How much more is it costing me to run up and down. You guys took all my premiums that I paid but the service with you isn't up to standard that's why I've been phoning around for other types of insurers. People that should work for you guys has left you. How long more must I wait for you to sort out my claim and he damages to my car. I would like to tell everybody out there to please have a look at this and send a message to your family and friends that king price insurance is not the way to go. Their employee staff are from the street.

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Replies (3)
SS
Santosh S's update14 Jan 2019, 15:21
Reviewer Update
WHAT TYPE OF INSURANCE COMPANY IS THIS KING PRICE IS THEY TAKE 4 MONTHS TO GIVE YOU BACK YOUR CAR PLUS GIVE YOU BACK YOUR CAR DAMAGED WHEN YOU AT SOME OF THE PARTS WERE PUT IN ITS SO SCARY THE PARTS ARE SECOND HAND THERE IS ALOT OF STUFF THAT IS MISSING FROM MY CAR UP UNTILL TODAY PEOPLE NOT ONE KING PRICE HAS PHONED ME BUT THEY SENT ME A EMAIL SAYING THAT MY POLICY PREMIUM IS GOING UP WHAT IS THIS PEOPLE CAR IS NOT SORTED OUT PARTS HAS BEEN ****** FROM MY CAR AND SOME OF THE PARTS WHAT THEY PUT IN MY CAR IS SECOND HAND WANT YOU GUYS OUT THERE PLEASE PASS THIS MESSAGE OUT KING PRICE INSURANCE IS THE WORST INSURANCE COMPANY IN SA
SS
Santosh S's update14 Jan 2019, 15:22
Reviewer Update
IT IS SO SAD PEOPLE PLEASE DON'T ENSURE NOTHING WITH THIS INSURANCE COMPANY GO AND FIND A OTHER INSURANCE COMPANIES PAY A BIT MORE AND HAVE A PEACEFUL SLEEP KNOWING THAT YOU ARE FULLY INSURED BY SOME OTHER INSURANCE NOT KING PRICE PEOPLE PLEASE ITS GONNA BE 5 MONTHS SOON AND THEY DID **** FOR ALL FOR ME THEY ARE COMING UP WITH DIFFERENT TYPES OF EXCUSES BUT THEY ALREADY TOOK MY ACCESS MONEY AND NOW THEY MAKING ME A FULL AND A IDIOT THEY MAKING ME CALL EVERYDAY AND I AM GOING TO AROUND TO DIFFERENT DEPARTMENTS PEOPLE OVER THERE DON'T KNOW WHAT THE HELL IS HAPPENING PLEASE PASS W THIS MESSAGE AROUND TO FRIENDS AND FAMILY.
King Price Insurance
King Price Insurance's reply14 Jan 2019, 17:38
Official
We are really sorry to hear your feel this way.

As you are aware your matter is currently pending with the Ombudsman for short term insurance. Kindly await their decision in this regard. Our SEM department will be in contact regarding your repair concerns. You may email us directly on ***