1 reviews | Active since Jun 2023
Worst insurance ever in my 30 odd years of having INSURANCE
We had the worst storm on Monday 29 January 2024. Around 16:30 realised that the storm water had come through the garage into the cLoset and into my bedroom. I phoned KingPrice Home Assist - this was a futile exercise as I believe they do not work = does not exist. I ended getting through to someone around 19:30 whereby he informed me that they do not have service provider to assist. He then informed me to get a service provider on my side and then to put through the claim for the amount paid.
Because it took so long for me to finally get through, the water had then caused damage to the wooden floors in my bedroom.
A service provider was appointed and then cancelled and then re-appointed to assess the damages.
To Note - I have a 17 month old baby - the damaged tiles have now become a hazard as he keeps on tripping on them.
The date - 08 February 2024. Nothing has been done. Both claims are still hanging.
Makes me wonder if Kingprice is there just to take our money because when they phone you for a sale, they hang on to you like a dog on a bone.
Oh forgot to mention. A second assessor came this Wednesday (07 February) - His questions were - do I have an electric fence, how many bathrooms in the house, do you have an alarm ---WHAT HAS THIS GOT TO DO WITH STORM WATER.
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Oh forgot to mention. A second assessor came this Wednesday (07 February) - His questions were - do I have an electric fence, how many bathrooms in the house, do you have an alarm ---WHAT HAS THIS GOT TO DO WITH STORM WATER.
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