MN
Mabontle N

1 reviews | Active since Jan 2022

11 Jan 2022, 08:44

Worst insurance company ever

Worst insurance company. I have never had such a horrible experience with any company in my life. Someone from their client care went and added a second vehicle on my profile and I got debited for two vehicles without my consent . I called them spoke to almost 10 different people who gave me 10 different people and no one could give me an answer . The consultants give me one story their managers give another story , the finance people don’t understand how to read their own finance system. They debited me a wrong amount and said it the extra was for the second vehicle that I had asked for a quote on when I ask who said I needed it to be covered no one could take accountability. They don’t even know of the car exists . It could be a ****** car or anything , they don’t have any inspection for the car or proof that the car exists yet some idiot went and added it on my cover . When you call you get told there is nothing they can do that’s what the system says. I honestly am appalled at the level of service I received and that people can do such and no one can ever give you answers or take accountability for their actions. I would not recommend this insurance company to anyone.

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Replies (1)
King Price Insurance
King Price Insurance's reply12 Jan 2022, 09:31
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our retentions department has been in contact to discuss your concerns and the way forward, should you require any further information kindly contact King Price directly.