RL
Rodney L

1 reviews | Active since May 2010

14 Jul 2015, 22:11

worst insurance company

Burst pipe on 10June2015. Claim agents always giving us a run around. Runjay requested that the items that were water damaged and written off by the insurance supplier be returned back to me and that I have to pay to have the electronic items tested, but I was never informed of this before. He is rude and has no clue how to deal with claims or clients. He just refuses to settle claim and he is looking for every way not to pay for the written off goods or water damaged items. ********* business practice. They are Quick to get your business but cannot live up to the professional reputation of serving the client. And the customer was supposed to be \king"? I don't think so....king unprofessional."""

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Replies (1)
King Price Insurance
King Price Insurance's reply15 Jul 2015, 17:01
Official
Hello RodneySL,

We note the detail of your complaint, we confirm that the claim is still in process. It has been very difficult to determine which of the items stored in the store room where still in a working condition prior to the incident occurring. We can assure you that the claim will be finalized as soon as we are able to quantify the loss.

We value you as a client and can assure you that we always have your best interest at heart.

Royal regards

The kings court