BM
Blessing M.
1 reviews | Active since Nov 2019
16 Nov 2019, 16:40
Worst Insurance
I took out insurance for my car 3 days ago, and on the day the cover started (Thursday 14 November 2019, I had an emergency with my car; I called kingprice to tell them I had an emergency, & was told that I do not have cover.
The call center lady called Mandy Manning who was the agent that confirmed with me that I had cover; she then kept arguing with the call center lady, and said she will speak to her manager & get back to me.
It is Saturday 16 November 2019, & I still haven’t received a call from kingprice or Mandy; and yet they have taken my money & yet they can’t help me.
This is the WORST SERVICE I HAVE EVER RECEIVED.
THANK YOU KINGPRICE FOR THE WORST SERVICE EVER!!!!!!
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Replies (1)0
Replies (1)King Price Insurance's replyOfficial
19 Nov 2019, 15:46It’s really heartbreaking for us to hear that you had a bad service experience from us.
We can’t undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
We’ll get in touch if we need any more information, but please know what we are deeply sorry for the negative experience.
King Price Insurance's reply19 Nov 2019, 15:46
Official
It’s really heartbreaking for us to hear that you had a bad service experience from us.
We can’t undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
We’ll get in touch if we need any more information, but please know what we are deeply sorry for the negative experience.
