Worst Insurance

It's weird how you say the fuel deposit is an industry standard, I'm not in the insurance industry so how i meant to have known about this industry standard. Plus you only sent me the policy wording when i logged in my claim for over a year i haven't seen my policy wording. Unfortunately i do not have money for this excess. I will be taking this matter up with Osti

So what you're insinuating is that all King Price customers must know your industry standards without you explaining them.

I want to cancel my insurance and i want all my premiums paid back to me. Still nothing has been done with my matter, this is the worst insurance ever.

I paid the R3500 excess on Friday and collected my car from your Panel beater. On my way home the car stopped on the highway and couldn't start again and when i phoned King Price i was told i needed to take the car back to the Panel beater to check if it's something they can fix or another issue. I told the agent i was talking to that this was an inconvenience that i brough in my car 3 weeks ago and suddenly the car isn't starting. When i dropped off my car 3 weeks ago it was drivable and nothing was wrong with it. the agent said i need to sit at the panel beater while they check the car. your panel beater couldn't fix the fault and i was there until 5pm on Friday i phoned the insurance again telling them i had no means of getting home and the agent Tina Msiza told me there was no one to assist me or authorize a courtesy car because they didn't know what was wrong with my car and it can only be done on Monday. when i asked to speak to her manager Beauty Skosana she said i couldn't speak to her manager or supervisor. The panel beater than eventually got me a lift to go home and i spent the weekend struggling to get around without a car. This morning i needed to come to work and i had to get an uber and pay a colleague money for a lift. i DONT UNDERSTAND WHY I NEED TO DEAL WITH THIS AS I AM A PAYING INSURANCE CUSTOMER WITH KING PRICE.

I'm highly dissatisfied and angry at how i am being treated, My vehicle has been sitting at your panel beater since 12/06/2024 on the day i fetch the vehicle it breaks down. whose fault is it supposed to be this is your panel beater that you selected and i must be inconvenienced asking for lifts and having to use taxis just because i must wait for your authorization to get a courtesy car. my policy includes a courtesy car and now to get it is a whole process. so how am i supposed to get home today and get to work the rest of the week. My experience with King Price continues to be horrid

In the interim while this is happening how the hell am i supposed to be getting around, Insurance is supposed to take care of all these issues why am i inconvenienced. somebody needs to start doing their job because it seems like you're sleeping there