XN
Xolisile N

1 reviews | Active since Nov 2019

08 Jul 2020, 18:17

Worst experience ever

Hi All,

My first car, my first claim have no defaults in my monthly installments, and yet I am getting the worst experience ever with this Insurance company.

On the 6th of June 2020, I had a terrible terrible car accident in my car and my car is beyond due to attempted highjacking. I took 9 days for the insurance to pick up the car with me calling and moaning about the situation.

Next thing the assessor June 12 the assessor was assigned to (CKP***/2) my case the worst person, I gave them all the required documents case number everything. This guy is being continually psychologically abusing my mind and rights, he getting me angry every time he calls me. I fully understand he is doing him and he must get probably a commission for this case.

I don't want this guy to ever call me again. I need the report so can provide it to the lawyers.

I thought rights things about this company by the look of things I don't recommend people to consider this insurance company. Today is the 8th of July 2020 a month after my accident, they are still playing mind games.

Regards,

0
Replies (1)
King Price Insurance
King Price Insurance's reply09 Jul 2020, 16:05
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact to discuss your concerns and the way forward.