LM
Lubabalo M
1 reviews | Active since Jul 2014
02 Nov 2022, 08:09
WORST CUSTOMER SERVICE BY NOMSA TSHABALALA
Called them at 16:20 for roadside assistance and only to find out a person by the name of Nomsa Tshabalala didn't follow this up. She requested that I send a location of where I was via WhatsApp and she received it and did nothing. Had to call them again at 18:00 and that was only then the towing truck was allocated. The towing truck arrived after 19:00. Imagine I was on N2 not even near a town. Bad service from them and I cannot recommend them to.anyone. I'm thinking about canceling my policy with them.
Helpful (0)
Replies (1)0
Replies (1)
King Price Insurance's replyOfficial
02 Nov 2022, 09:19Hi Lubabalo,
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this further and contact you as soon as possible with an update.
Royal regards,
The king’s court
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this further and contact you as soon as possible with an update.
Royal regards,
The king’s court
King Price Insurance's reply02 Nov 2022, 09:19
Official
Hi Lubabalo,
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this further and contact you as soon as possible with an update.
Royal regards,
The king’s court
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this further and contact you as soon as possible with an update.
Royal regards,
The king’s court